Gyan Management
group_logo
issue front

Luxmi Malodia1 and Sudiksha Arora1

First Published 5 May 2025. https://doi.org/10.1177/09747621251329383
Article Information
Corresponding Author:

Sudiksha Arora, University Business School, Panjab University, Chandigarh 160014, India.
Email: sudikshaarora101@gmail.com

1University Business School, Panjab University, Chandigarh, India

cc img

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (http://www.creativecommons.org/licenses/by-nc/4.0/) which permits non-Commercial use, reproduction and distribution of the work without further permission provided the original work is attributed. 

Abstract

This research explores the role of transformational leadership and its relationship with organizational citizenship behavior. The Indian IT industry is the study’s primary emphasis. Eighty workers from the top 10 IT businesses in India provided the data. Accenture, TCS, Infosys, IBM Consulting, NTT Data, Cognizant, Capgemini, HCL Tech, Wipro, and Tech Mahindra are the IT organizations that were chosen for this research. “The Statistical Package for the Social Sciences” (SPSS) was used to analyse this data after it gathered it via Google Forms. According to this study’s findings, Indian IT industry workers exhibit high levels of corporate citizenship and transformational leadership. Organizational citizenship behavior and transformative leadership are significantly correlated. The three demographic variables (age, gender, and marital status) were studied, and the study concluded that age and gender have no significant relation with organizational citizenship behavior, and marital status has a negative correlation with organizational citizenship behavior.

Keywords

Transformational leadership, organizational citizenship behavior, demographic variables, age, gender, marital status

References

Bass, B. M., & Avolio, B. J. (1990). Developing transformational leadership: 1992 and beyond. Journal of European Industrial Training, 14(5).

Benjamin, A. (2012). Human resource development climate as a predictor of citizenship behaviour and voluntary turnover intentions in the banking sector. International Business Research, 5(1), 110–119.

Dargahi, H., Alirezaie, S., & Shaham, G. (2012). Organizational citizenship behavior among Iranian nurses. Iranian Journal of Public Health, 41(5), 85–90.

Givens, R. J. (2008). Transformational leadership: The impact on organizational and personal outcomes. Emerging Leadership Journeys, 1(1), 4–24.

Ishak, N. A. (2005). Promoting employees’ innovativeness and organisational citizenship behaviour through superior-subordinate relationships in the workplace. Research and Practice in Human Resource Management, 13(2), 16–30.

National Association of Software and Service Companies (NASSCOM). (2022). Technology sector in India: 2022 strategic review. https://nasscom.in/knowledge-center/publications/technology-sector-india-2022-strategic-review

Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books.

Raja, M. W. (2012). Does transformational leadership lead to higher employee work engagement? A study of Pakistan service sector firms. International Journal of Academic Research in Business and Social Sciences, 2(1), 160–166.

Sahgal, P., & Pathak, A. (2007). Transformational leaders: Their socialization, self-concept, and shaping experiences. International Journal of Leadership Studies, 2(3), 263–279.

Somech, A., & Ron, I. (2007). Promoting organizational citizenship behavior in schools: The impact of individual and organizational factors. Educational Administration Quarterly, 43(1), 38–66.


Make a Submission Order a Print Copy